Effective May 11, 2026

1. Who we are

Logistics Lab Academy (“we,” “us,” “our”) operates LogisticsLabAcademy.com and the educational content, podcasts, videos, newsletters, and digital products published there. We are based in Saskatchewan, Canada. This policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and the choices you have.

2. What we collect

We collect only what we need to run the site, serve content, and stay in touch with people who ask us to.

a) Information you give us directly

• Name and email address when you subscribe to the newsletter, request a free resource (such as the Lab Kit), or contact us.
• Email replies, comments, or questions you send to [email protected].
• Phone messages or text messages sent to our business line.
• Survey responses if you choose to answer one.
• Payment information when you purchase a product (processed by our payment processor — we never see or store your card number).

b) Information collected automatically

• IP address, browser type, device type, operating system.
• Pages viewed, time on page, referring URL, exit pages.
• Approximate location (country / region) derived from IP.
• Email open and click data when you receive a newsletter from us.

3. How we use your information

• To send the newsletter and free resources you signed up for.
• To deliver products, courses, and services you purchase.
• To respond to your messages.
• To understand which content is working (analytics).
• To improve the site, content, and product experience.
• To comply with legal obligations.

We do not sell your personal information to anyone. We do not run third-party advertising on this site.

4. CASL — Canadian anti-spam compliance

Canada’s Anti-Spam Legislation requires us to obtain consent before sending commercial electronic messages. We rely on express consent (you actively signed up) and we never share that consent record outside our email platform. Every email we send includes our business name, mailing address, business phone, and a one-click unsubscribe link.

5. Who we share information with

We share information only with the service providers we need to run the business:

6. Your rights

Depending on where you live, you have the right to:

• See the personal information we hold about you.
• Correct information that is wrong or out of date.
• Ask us to delete your information (subject to our retention obligations).
• Withdraw consent at any time (unsubscribe link in every email, or contact us).
• File a complaint with the Office of the Privacy Commissioner of Canada or your local data protection authority.

To exercise any of these rights, email [email protected] or call 778-764-2965. We respond within thirty days.

7. Children

LogisticsLabAcademy.com is intended for adults — logistics professionals, students evaluating the industry, and business owners. We do not knowingly collect information from anyone under sixteen. If you believe a minor has shared personal information with us, contact [email protected] and we will delete it.

8. Security

We protect your information with SSL/TLS on all pages, strong passwords on all admin accounts, two-factor authentication where available, and limited access. No system is perfect, but we treat your information with the same care we would want for our own.

9. How to contact us

Phone: 778-764-2965
Email: [email protected]
Site: LogisticsLabAcademy.com
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